Support Services
License Renewal Management
“Time is your most valuable asset, and how you leverage it can be critical to the success of your organization. That’s why you wisely invested in our software, which delivers dramatic time savings in IT administration. With an ongoing maintenance and support agreement, you can continue to make the best use of your time while taking full advantage of product capabilities and the continual improvements we make.”
Simplified Software Updates
Your active maintenance and support agreement ensure you receive the latest major software and firmware releases, security patches and bug fixes. Software, hardware and cloud application features are continually added and enhanced to meet new challenges. And that means you can rest assured you’ll always have the current functionality to simplify your IT management tasks.
Centralized License Management
License keys are like passwords. You might have several of them and when you need to find one, it may not be obvious where to look. Your maintenance and support agreement provides you with licensing assistance in case you need to request a new license key, transfer your license to a new machine or merge multiple license numbers under one key. It’s your one-stop shop for all things licensing.